Terms of service

Last Updated: September 3, 2025

Welcome to Myrionea. We are delighted that you are visiting our website and considering purchasing our products. These Terms of Service (“Terms”) govern your use of our website, the purchase of products, and your interaction with us. Please take a moment to read them carefully.

By using our Services, you agree to these Terms. If at any time you do not agree, we respectfully ask that you discontinue the use of our Services.

1. General Information

  • This store is operated by Myrionea. Our products are supplied through trusted third-party partners under the dropshipping model. This means that items may ship directly from suppliers rather than from our own physical warehouse.

  • We take every care to ensure accurate information and reliable service. However, due to the nature of dropshipping, circumstances such as supplier delays, inventory shortages, or unexpected changes may occasionally occur. We will always do our best to inform you politely and promptly, but please understand that our responsibility is limited in these cases.

  • We reserve the right to update prices, availability, and promotions without prior notice, while always aiming to be fair and transparent.

2. Products and Services

  • We strive to display products and descriptions as accurately as possible, but slight variations in color, size, or design may occur due to supplier or manufacturing differences.

  • All products are offered “as available.” We make no guarantee that every product will meet specific personal expectations, though we are committed to offering quality items.

  • We may withdraw, update, or replace any product at our sole discretion, while always prioritizing a positive shopping experience for you.

3. Orders and Payments

  • To process your order smoothly, full payment must be received at the time of purchase.

  • Once payment is confirmed, the order is forwarded to our suppliers immediately and, therefore, cannot be canceled. We kindly ask for your understanding in this matter, as it ensures efficiency and fairness in processing.

  • Prices displayed do not necessarily include shipping, customs duties, or taxes. These additional costs remain the customer’s responsibility.

  • All payments are handled securely through trusted third-party providers such as Shopify Payments or PayPal. We never store your credit card details directly.

4. Shipping and Delivery

  • Shipping times depend on the supplier’s location and logistics. While we provide estimated delivery timeframes, delays may occur due to customs clearance, holidays, or unforeseen shipping issues. We kindly ask for your patience in such cases.

  • Shipping fees are the responsibility of the customer and are displayed at checkout where possible.

  • For international orders, customers are fully responsible for any import duties, customs charges, or additional fees imposed by local authorities.

5. Returns and Refunds

  • We maintain a separate Return & Refund Policy for clarity. Please review it carefully before placing your order.

  • In most cases, the customer will cover return shipping costs, unless the item was defective or incorrect.

  • Certain categories such as discounted products, personalized items, or hygiene-related goods are not eligible for returns, in line with standard e-commerce practices.

  • Refunds (when applicable) will cover the product price only, excluding original shipping fees.

6. Appropriate Use of Our Services

  • You agree to use our Services only for lawful purposes.

  • Abusive, fraudulent, or unauthorized use may result in suspension or termination of your account.

  • We kindly request respectful communication with our support team at all times, as we are committed to assisting you courteously.

7. Limitation of Liability

  • While we work hard to provide a smooth and reliable shopping experience, we cannot guarantee perfection. Therefore, we are not liable for indirect, incidental, or consequential damages resulting from the use of our Services.

  • In all cases, our maximum liability will be limited to the actual purchase price paid by you for the product.

8. Intellectual Property Rights

  • All text, images, branding, and other content on this site are the property of Myrionea.

  • Unauthorized copying, reproduction, or commercial use is strictly prohibited.

9. Changes to These Terms

  • We may update these Terms periodically to reflect operational, legal, or policy changes.

  • When we do, we will update the “Last Updated” date above. The revised Terms will become effective immediately once posted on this website.

10. Contact Information

If you have questions, we are always happy to assist you. Please contact us at:

📧 myrionea@icloud.com
📍 Waterhoenstraat 6B, Alkmaar, 1826 JK, NL

We value your trust and will do our best to provide a pleasant shopping experience.